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Search results for “Travel Messenger”
Skyscanner: Voice interface is good for search, bad for price comparison
03/20/2018
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6:23:44 PM
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Skyscanner considers that at least for the next few years, voice interfaces are best suited to assist customers with discovery and inspiration rather than purchasing.
Fast response is not enough for airlines to tackle social media-led customer service
01/15/2018
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2:37:45 PM
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North American airlines respond over social much faster than European and Middle Eastern airlines, but for the complete response to customers, North American airlines are lagged behind.
AccorHotels predicts 7 noteworthy hospitality trends for 2018
01/12/2018
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2:40:08 PM
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With local services, mobile payment, smart room, chatbot...AccorHotels has deeply looked at strategies and taken actions in respect to personalized lodging experience.
Five hospitality trends to keep an eye on in 2018
01/02/2018
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2:31:29 PM
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“Experiential marketing”, “tailor-made service” and “personalization” are nothing but overused buzzwords if hotels fail to correctly aggregate and exploit data.
Why is there no global B2C online travel brand yet?
12/04/2017
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9:23:00 AM
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To be global, a brand needs to be able to reach the vast majority of consumers across the world. And these brands are missing one key piece of the puzzle - a global B2C brand.
Payment service providers help unlock Asian hoteliers growth potential
11/27/2017
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1:53:43 PM
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The eCommerce growth in APAC is keeping every industry that relies on digital interactions on its toes, with online transactions expected to double from $862 billion in 2016 to $1.4 trillion by 2021.
Tencent closing gap with Alibaba in $1.1 trillion mobile payment market
11/28/2017
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9:21:58 AM
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WeChat operator Tencent is quietly gaining on Alibaba's dominance in China's 7.1 trillion yuan ($1.1 trillion) e-payment market by tapping offline merchants and leading in peer-to-peer cash transfers.
Key to targeting “second wallet” – ascertain the style of travel
11/13/2017
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10:29:42 AM
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A layer of intelligence that can ascertain an individual or a family’s way of travelling or intent is key to monetising the traffic. This is a key reason why Ctrip has chosen to acquire the US-based Trip.com.
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